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Parent Helpdesk

5 quick ways to stay in the loop with important school information:

1. Download the ParentSquare app to your phone.

2. Make sure ParentSquare messages are not going to your spam or junk folder.

  • Check your spam or junk folder. If ParentSquare emails are there, click "Not Spam/Junk."

  • Add the email address donotreply*@parentsquare.com to your contacts.

3. Get ParentSquare messages in your preferred language.

  • Click on the 3 lines on the upper left corner of the app

  • Go to Account > Preferences > Language

  • ParentSquare will automatically translate messages into whatever language you choose!

4. Get ParentSquare messages via text on your phone.

  • Click on the 3 lines on the upper left corner of the app

  • Go to Account > Notifications

  • Turn on School Alerts

  • Under “General Announcements & Messages” select “Text Notifications”

5. Add the ACS HSA website to your phone so it appears like an app (so it's easy to pull up)

  • Go to www.acshsa.org in your web browser

  • Iphone instructions:

    • Click on the "share" icon (the square with the arrow pointing up)

    • Select "Add to Home Screen" and the website will appear like an app on your phone (so you can easily click and pull up information!)

  • Android instructions: pending

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